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Privacy Policy

Privacy Policy – Flow With Joce

Last updated: 20/01/2026
 

Flow With Joce respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and stored when you engage with our services, including online and in-person yoga classes.

1. Who We Are

Flow With Joce provides yoga classes and wellbeing services both online and in person.

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For the purposes of data protection law, the data controller is:

Flow With Joce

Contact email: flowwithjoce@gmail.com

2. What Information We Collect

We may collect and store the following information:

  • Name

  • Email address

  • Phone number (if provided)

  • Health and wellbeing information (via intake forms)

  • Emergency contact details

  • Booking and attendance records

  • Payment confirmation (handled via third-party providers)

  • Any messages you send via email, forms, or social media

3. How We Collect Your Data

We collect data when you:

  • sign up for a class or mailing list

  • complete an intake or registration form

  • make a booking or payment

  • contact us by email or social media

  • attend online sessions (Zoom names may be visible to others)

4. Why We Collect Your Data

Your information is collected in order to:

  • provide safe and appropriate yoga instruction

  • manage bookings and class attendance

  • communicate class information and updates

  • meet legal and insurance requirements

  • ensure your wellbeing and safety during sessions

  • respond to enquiries

Health information is used only to adapt classes appropriately and is treated as confidential.

5. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you submit forms or sign up for communications

  • Contract – when providing paid services

  • Legal obligation – where required for insurance or record keeping

  • Legitimate interest – to run the business safely and effectively

6. How We Store and Protect Your Data

Your data is stored securely using:

  • Google Forms / Google Drive

  • email systems

  • booking and payment platforms

  • password-protected devices

Reasonable steps are taken to prevent unauthorised access, loss, or misuse of your data.

7. Sharing Your Data

Your data is not sold or shared with third parties except where necessary to deliver services, such as:

  • Zoom (for online classes)

  • booking and payment providers (e.g. Stripe, bank transfer)

  • email platforms

All third parties are required to handle your data securely.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary to:

  • provide services

  • meet legal or insurance obligations

  • maintain records of attendance

You may request deletion of your data at any time, subject to legal requirements.

9. Your Rights

Under data protection law, you have the right to:

  • access your personal data

  • request correction of your data

  • request deletion of your data

  • withdraw consent

  • object to processing

  • request data portability
     

To exercise these rights, please contact:
flowwithjoce@gmail.com

10. Cookies & Website Data

If this website uses cookies or analytics, these are used only to improve user experience and understand website usage. You may disable cookies in your browser settings.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:
 

Flow With Joce
Email: flowwithjoce@gmail.com

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