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Terms & Conditions

Last updated: 29/01/2026

These Terms & Conditions apply to all classes, services, and communications provided by Flow With Joce, both online and in person. By booking or attending a class, you agree to the following terms.

1. About Flow With Joce

Flow With Joce provides yoga classes and wellbeing services in person and online via Zoom.


Email: flowwithjoce@gmail.com

2. Health & Participation

Yoga is a physical practice and may involve physical exertion.
 

By attending classes, you confirm that:

  • you are in suitable physical and mental condition to participate

  • you take responsibility for your own health and wellbeing

  • you will inform the teacher of any injuries, medical conditions, or changes to your health
     

You understand that yoga is not a substitute for medical advice, diagnosis, or treatment.
 

Flow With Joce is not responsible for any injury, loss, or damage arising from participation except where caused by negligence.

3. Medical Disclaimer

Although the teacher is a qualified medical doctor, yoga sessions are provided strictly in a yoga and wellbeing context and do not constitute medical consultation or treatment.

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Participants should consult their GP or healthcare provider if unsure about their suitability for yoga practice.

4. Bookings & Payment

  • All paid classes must be paid for in advance unless otherwise agreed

  • Bookings are confirmed once payment is received

  • Prices are stated clearly at the time of booking

  • Free or donation-based classes may still require advance registration

5. Cancellations & Refunds

  • All classes must be cancelled at least 24 hours in advance to receive a class credit.

  • No refunds are offered for late cancellations or non-attendance.

  • Credits may be used for future classes within [e.g. 3 months].

  • If Flow With Joce cancels a class, a full refund or credit will be provided.

  • Transaction fees charged by payment providers are non-refundable.

6. Workshops & Special Events

  • From time to time, Flow With Joce may offer workshops, special events, or retreats in addition to regular classes.

  • For these events:

  • booking and payment terms will be stated clearly at the time of booking

  • spaces may be limited and allocated on a first-come, first-served basis

  • cancellation and refund policies may differ from regular classes and will be outlined in the event description

  • Participants are responsible for their own travel, accommodation, and personal arrangements unless otherwise stated.

  • Flow With Joce reserves the right to amend or cancel workshops or events where necessary. In such cases, participants will be offered a refund or credit.

  • All Health, Participation, and Liability clauses in these Terms & Conditions also apply to workshops and retreats.

7. Late Arrival

  • Please arrive on time for all classes.

  • For in-person classes:

  • Late arrivals may not be admitted once the class has started

  • For online classes:

  • The Zoom room may close shortly after the start time

  • This is to maintain a safe and focused practice environment for all participants.

8. Class Changes & Cancellations by Flow With Joce

  • Flow With Joce reserves the right to:

  • cancel or reschedule classes if necessary

  • change teachers or class format

  • limit class numbers

  • Participants will be notified as soon as possible and offered a refund or credit where applicable.

9. Online Classes (Zoom)

  • For online classes:

  • You are responsible for your own space, equipment, and internet connection

  • Flow With Joce is not responsible for technical issues beyond its control

  • Your name and video may be visible to other participants

  • Recording of classes by participants is not permitted without written consent.

10. Personal Belongings

  • For in-person classes:

  • Personal belongings are brought at your own risk

  • Flow With Joce is not responsible for loss or damage to personal items

11. Privacy & Data Protection

  • Personal information is collected only for the purpose of providing yoga services and will be handled in accordance with the Privacy Policy.

  • Health information shared on intake forms is treated as confidential.

12. Behaviour & Respect

  • Participants are expected to:

  • act respectfully toward the teacher and other students

  • follow instructions given for safety

  • avoid disruptive or inappropriate behaviour

  • Flow With Joce reserves the right to refuse participation if behaviour is unsafe or inappropriate.

13. Liability

  • To the fullest extent permitted by law:

  • Flow With Joce shall not be liable for any injury, loss, or damage sustained during or after participation

  • Participation is at your own risk

  • Nothing in these Terms limits liability for death or personal injury caused by negligence.

14. Intellectual Property

  • All class content, sequences, and materials remain the intellectual property of Flow With Joce and may not be recorded, shared, or reproduced without permission.

15. Changes to These Terms

  • Flow With Joce reserves the right to update these Terms & Conditions at any time.
    The latest version will always be available on the website or by request.

16. Governing Law

  • Flow With Joce reserves the right to update these Terms & Conditions at any time.
    The latest version will always be available on the website or by request.

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